Olivier Blanchard: Social Media ROI: Managing and Measuring Social Media Efforts in Your Organization
Description
"Blanchard is demanding. He won't allow you to flip through this book, nod your head, and leave. If you're in, you're going to have to invest to get your rewards." --Chris Brogan, president of Human Business Works "Social media isn't inexpensive; it's different expensive. The human effort required to do it right is significant, and not knowing precisely how social media helps your business and how to gauge that progress is a dereliction of duty. In Social Media ROI, Blanchard provides the missing playbook for sensible, sustainable, profitable social communication. It's about time." --Jay Baer, coauthor of The NOW Revolution: 7 Shifts to Make Your Business Faster, Smarter, and More Social "Social Media ROI gets down to the heart of the matter: How will social communications positively impact my organizational goals? Olivier takes us through a journey starting from the start, creating a strategy to achieve objectives, and in turn, the means to measure return on investment. If you want to get serious about online communications, you can't go wrong with Social Media ROI."
--Geoff Livingston, author of Welcome to the Fifth Estate and Now Is Gone "Olivier explains the intricacies of building a social media-influenced company for every layman to understand. It is important to understand reach, attention, and influence for social media ROI. This is the book to help with that understanding." --Kyle Lacy, principal at MindFrame (yourmindframe.com) and author of Branding Yourself "Ladies and gentlemen, the social media code has officially been cracked. In Social Media ROI, Blanchard reveals how companies can apply the massive power of social media to achieve equally massive results. Incredibly practical, yet supremely enjoyable, this book offers a clear roadmap to growing your revenue in the dizzying world of tweets and retweets, likes and shares, connections and comments." --Sally Hogshead, author of Fascinate: Your 7 Triggers to Persuasion and Captivation "If you know Olivier, you know he goes beyond the bullshit. He 'gets it.' This book will put you in the mindset to successfully plan and achieve real business objectives with social media. It's a hard fact that good business decisions depend on real results.
Olivier avoids the fluff with clear-cut ideas that will help you produce results." --Brandon Prebynski, social media strategist Use Social and Viral Technologies to Supercharge Your Customer Service! Use this book to bring true business discipline to your social media program and align with your organization's goals. Top branding and marketing expert Olivier Blanchard brings together new best practices for strategy, planning, execution, measurement, analysis, and optimization. You will learn how to define the financial and nonfinancial business impacts you are aiming for--and achieve them. Social Media ROI delivers practical solutions for everything from structuring programs to attracting followers, defining metrics to managing crises. Whether you are in a startup or a global enterprise, this book will help you gain more value from every dime you invest in social media.
You'll learn how to: *Align social communications with broader business goals and functions*Plan for effective performance measurement*Establish clarity of vision, purpose, and execution*Implement guidelines and operations for effectively managing social media*Get started by "listening before talking"*Integrate social media into long-term marketing programs, short-term campaigns, and brand initiatives*Use social media to deliver real-time, optimized customer support*Leverage mobility and the "on-the-fly" social media culture*Measure FRY (Frequency, Reach, and Yield) Includes a foreword by Brian Solis.
SUPERANNO In this fourth edition, Linenberger updates his longtime #1 bestselling Outlook book to include Microsoft's new Outlook versions for the PC and Mac, including Outlook 2013, 2011, 2010, and 2007. This guide presents the author's best practices of time, task, and e-mail management, drawing from time management theories and applying these best practices in Microsoft Outlook. Anyone who finds they are overburdened by e-mail or working too late each day will benefit from this book. Original.
You are not responsible to any nation, to any church, to any God. You are responsible only for one thing, and that is self-knowledge. And the miracle is, if you can fulfill this responsibility, you will be able to fulfill many other responsibilities without any effort. The moment you come to your own being, a revolution happens in your vision. Your whole outlook about life goes through a radical change. You start feeling new responsibilities--not as something to be Social Media ROI: Managing and Measuring Social Media Efforts in Your Organization download book done, not as duty to be fulfilled, but as a joy to do. --OSHO
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Author: Olivier Blanchard
Number of Pages: 350 pages
Published Date: 19 Apr 2011
Publisher: Pearson Education (US)
Publication Country: Indianapolis, IN, United States
Language: English
ISBN: 9780789747419
Download Link: Click Here
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